EnglishWe have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Important Notes
Total Delivery Time=Processing Time + Shipping Time
Processing Time
Prepare items for shipment, 2-4 business days normally.
Shipping Methods & Time
Shipping method |
Destination countries |
Predicted Dates times |
AIR MAIL Package |
Singapore Malaysia Indonesia Philippines Thailand and most Asia countries |
10~25 Days |
Europe Countries, Australia New Zealand |
15~30 Days |
|
South America, Africa and other locations |
25~45 Days |
|
DHL |
Big cities of Asia countries |
3~7 Days |
Most cities of USACanadaWestern Europe |
3~10 Days |
|
Other locations |
5~15 Days |
|
EMS |
Big cities of Asia countries |
5~10Days |
Most cities of USACanadaWestern Europe |
7~15Days |
|
Other locations |
10~30Days |
|
Special Line |
DPEX Aramex other lines |
Usually faster than EMS but slower than DHL |
Which shipping method to choose?
You can choose the cheapest shipping method if you are not urgent, or choose the fastest one if you want to get the goods more quickly.
For example,
Usually the shipping method of "air mail" is cheaper but slower;
usually, the shipping method of "DHL" is more expensive but faster.
Tax
Your order may be subject to import duties and taxes, which are levied once your package reaches your country. We always declare a low value on the package to avoid or lower the tax. (You can ask us to provide an invoice paper if you need.) If you don't need us declare a low value. Pls contact us before the shipment. If the parcel is shipped out, we ar NOT responsible for any duties and taxes. For more information regarding custom policies, please contact your country's local customs office.
Tracking My Order
You can follow your order for the whole delivery process.
Processing: You can check the status in "My Orders" page in your account of our website.
Shipped: Once your order has been shipped, you will receive an email from us with the tracking information of your packages and the website that you can trace your order.
Force Majeure Delays
Here at our website, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.